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Delegation

A community that depends on one person is fragile. The mark of good leadership is building other leaders — people who can run meetings, resolve conflicts, onboard members, and eventually start their own groups.

Move members up this ladder over time:

LevelRoleExamples
1ParticipantAttends, contributes to discussion
2ContributorPresents topics, writes for the wiki, organizes events
3FacilitatorLeads meetings, moderates discussions
4StewardHandles onboarding, conflict resolution, governance decisions
5FounderStarts a new Junto group

Don’t rush people through levels. Each step builds competence and confidence.

“We need someone to ensure new members feel welcomed in their first month” is better than “Send a welcome email.”

If someone is responsible for onboarding, they should have the authority to make decisions about the onboarding process.

The person you delegate to won’t do it exactly how you would. That’s fine. Focus on outcomes, not methods.

Check in periodically. Ask “How can I help?” not “Why didn’t you do X?“

Acknowledge good work in front of the group. Address problems one-on-one.

Look for people who:

  • Show up consistently — Reliability is the foundation
  • Help without being asked — They see what needs doing and do it
  • Ask good questions — Curiosity signals engagement
  • Handle disagreement well — They can navigate conflict without creating drama
  • Think about the group — They consider community health, not just their own experience

For a community of 12 members, aim for:

  • 1-2 stewards (handle governance and conflict)
  • 2-3 facilitators (can lead any meeting)
  • 3-4 regular contributors (present, write, organize)
  • All members participate actively

If more than 3 members are ready for Level 5 (founder), it’s time to multiply.